The role of Sales Support Specialist is to support the sales team and respond to the client /prospect queries. We are looking for an experienced team member who has knowledge of sales and customer service. You should be a task master and have exceptional communication/ coordination skills. You will also contribute to build and retain good customer relationships and also ensure smooth sales team operations

Sales Support

The role of Sales Support Specialist is to support the sales team and respond to the client /prospect queries. We are looking for an experienced team member who has knowledge of sales and customer service. You should be a task master and have exceptional communication/ coordination skills. You will also contribute to build and retain good customer relationships and also ensure smooth sales team operations.

Responsibilities:-

  •   Handling sales tracking tools and keeping the data updated and accurate with minimal time lag.
  •  Reporting and publishing pipeline and sales KPI metrics on a regular basis.
  •  Attend and document the MOM’s for internal and external meetings.
  •  Develop a detailed understanding of the functional workings and features of Think Analytics products and   be able to respond primary queries and loop in experts for detailed inquiries.
  •  Coordinate with internal and external teams w.r.t. to proposals, pricing quotes, scope of work, legal,   contracting, invoicing, payments and KPI measurement
  •   Coordinate with Sales & Product Teams for creation of content for Marketing.
  •  Assist in coordination during participation in webinars and industry events.

Requirements:-

  • Experience as a Sales support associate or Sales support specialist.
  • Experience with CRM systems.
  • More than average proficiency of MS Excel and MS Word.
  • Any Graduation.
  • Strong communication & Coordination skills. 
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