Senior Executive - Client Management

We are looking to hire a Client Management Executive for our Products Team.

We are looking to hire a Client Management Executive for our Products Team.

Responsibilities:

  • Responsible for managing multiple clients from overall engagement perspective and revenue goals
  • Develops and maintains long-term relationships with clients, and internal teams and can strike a balance while liaising with both
  • Makes sure clients understand the product value proposition and are using the product in right manner to extract the value of requested products and services in a timely fashion
  • Work towards understanding client needs and demands and craft solutions along with presales and product team
  • Forecasts and tracks and deliver client account metrics such as revenue, timely collections, and client satisfaction
  • Identifies new opportunities to grow business with existing clients
  • Operates as the single point of contact for assigned clients

Prerequisites:

  • 3+ years’ experience in analytics/ presales/ project management/account management/Client service
  • Experience of working in client-focused solutions
  • Strong client and communication skills
  • Good project management skills
  • Ability to communicate client needs with the product team
  • Ability to manage multiple projects and relationships simultaneously
  • Good negotiation, communication, presentation, and time management skills
  • Experience of any type of client servicing in a software company is highly preferred